Become A Secret Shopper

Notice small details in service, cleanliness, and customer interactions.

Can follow written instructions carefully

Communicate clearly in writing

Can be discreet and unbiased during your visit

Have reliable transportation and a smartphone

Apply Online

Submit your shopper application with your contact information, availability, and preferred industries.

Get Matched to Assignments

Once approved, we’ll invite you to assignments that match your profile, location, and schedule.

Complete the Visit

You’ll visit the location as a normal customer, follow the evaluation guidelines, and take notes (and photos if required).

Submit Your Report & Get Paid

Payments are issued according to assignment terms and verification timelines.

1. Apply Online
Submit your shopper application with your contact information, availability, and preferred industries.

2. Get Matched to Assignments
Once approved, we’ll invite you to assignments that align with your location, schedule, and experience.

3. Complete the Visit
Visit the location as a normal customer and follow the provided evaluation guidelines.

4. Submit Your Report & Get Paid
Submit your report through our platform. Payments are issued according to assignment terms and verification timelines.

*Assignments are offered based on availability, location, and business needs.

Compensation & Types of Assignments:

Secret Shopper Central works across multiple industries, so assignments vary based on your location and profile.

Sample assignments include:

• Restaurant and fast-casual dining visits

• Retail store visits and checkout experience evaluations

• Apartment tour and leasing experience visits

• Bank, credit union, and customer service center visits

• Hotel, hospitality, and gym check-ins

Compensation may include:

• Flat evaluation fees

• Reimbursement for required purchases (such as meals or products)

• Bonuses for rush or specialty assignments

All pay and reimbursement details are shared upfront before you accept any assignment.

*Assignment availability varies by location and client demand.

Do I need previous mystery shopping experience?

No. We provide clear guidelines for each assignment. As long as you can follow instructions, observe carefully, and communicate clearly, you can be successful as a Secret Shopper Central evaluator.

How often will I receive assignments?

Assignments are based on your location, profile, and client demand. Some shoppers complete several assignments a month, while others choose only occasional evaluations.

How are shoppers paid?

Payment methods and timelines depend on the assignment and region. Details are always provided before you accept an assignment, including pay amount and any reimbursement.

Will I always have to buy something?

Not always. Some assignments require a purchase (like a meal or product), while others focus on service interactions, tours, or consultations. When purchases are required, reimbursement details are stated in advance.

Can I bring friends or family on a mystery shop?

Only if the assignment guidelines allow it. Some visits are best completed alone so you can focus on observation and reporting.

Are assignments guaranteed after applying?

Assignments are offered based on availability, location, and client needs. Applying does not guarantee assignments.

Reliable Transportation Required

Shoppers must have dependable transportation to complete in-person evaluations.

Professional Communication

You must be able to clearly describe your experience in writing and submit reports on time.

Discreet and Observant

You must be able to evaluate service without revealing your identity as a shopper.

Availability & Flexibility

Assignments vary, shoppers should have open or flexible availability.

Smartphone Required

Most shops require taking notes, photos, or completing reports from your phone.

Must Be 18 or Older

Minimum are requirement for compliance and reporting accuracy.

Become a Secret Shopper with Secret Shopper Central

Who We're Looking For:

How It Works